Recently, many customers who have purchased balers on other shopping platforms cannot guarantee after-sales service. They have called Neiwei balers to ask whether they can be repaired, whether they can buy accessories, etc. The above situations are very common, so customers are purchasing When using the machine, you need to understand the later maintenance status of the machine. Merchants who cannot guarantee after-sales service will be difficult to solve quickly if problems arise during the later use of the machine. Neiwei maintenance transparency allows you to track the maintenance progress of your machine throughout the process.

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      1. Shoot a disassembly video
           After receiving the machine from the customer, we will disassemble it as soon as possible to check what kind of fault the machine has. After confirming the specific fault phenomenon with the customer and replacing parts, we will start repairs.

      2. Website video records the entire maintenance process
           During the maintenance process, the entire process is recorded, and we will upload it to the video center of the website later, so you can watch the overall maintenance process of your machine.

Cleaned baler after repair

      3. Later maintenance work orders
           After the repair is completed, Neiwei after-sales service will issue a complete maintenance work order to provide customers with timely feedback on the repair parts and progress. Later, the maintenance work order will also be photographed and returned with pictures or sent back with the machine.
       The entire process of Neiwei baler maintenance is very professional and transparent. On our website, you can see the entire maintenance process of your machine. The specific parts replaced and the machine condition are completely transparent. When repairing the baler, , Neiwei is very serious. If you need consultation, you can directly call the consultation hotline 13647419800