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Serve your electric baler with the skills of a champion - Neiwei Specialty Service

publisher: nvepak Strapping Tool Release time: 2021-07-20 11:40:26 40 Corporate News 1

      As we all know, the environment in a brick factory is relatively harsh. As an instrument that operates at high frequency for a long time, the electric baler will inevitably have machine failures. At this time, how to repair it has become a big problem for many brick factory owners. If the machine repair time is too long, it will It is easy to affect the packaging efficiency of workers and the economic benefits of the brick factory. Secondly, the internal structure of electric balers is relatively complex, especially those imported from Switzerland and Italy. Although there are many domestic operators that represent such big brands, there are very few technical engineers who can obtain maintenance qualifications recognized by their headquarters. If you do not understand the equipment and technology, you will rashly disassemble and repair the electric baler. , then your result is likely to be that it cannot be installed after being dismantled, and in the end you will need to spend more money on repairs, which is not worth the loss. Therefore, leaving professional matters to professionals is the correct way to solve problems. Today, the editor will introduce to you the three major skills of our Neiwei packaging after-sales engineers.

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      Excellent professional ethics  
            After-sales maintenance is an important service item for baler sales. During the warranty period, in addition to machine wearing parts, general parts replacement is also free. However, in order to make profits, some agents will take advantage of customers' lack of technology to replace parts that do not need to be replaced. The after-sales technical engineers of Neiwei Packaging have strict professional ethics. They strictly implement every aspect of the company's after-sales service standards for instruments returned to the factory for repair. They only charge cost for replacement of parts outside the warranty period, and provide customers with services after the repair is completed. Perform routine cleaning and maintenance of the instrument.      多年维修经验  
             Every engineer at Neiwei Packaging has many years of maintenance experience, and they are familiar with the structural design of every machine sold by the company. During the maintenance work, the root cause of the fault can be identified based on the details of the fault described by the customer or the sound of the machine, so as to truly provide customers with professional and timely after-sales service.

      A professional attitude with endless learning  
             Naiwei Packaging conducts regular factory studies for every technical engineer, constantly learning new products and new technologies, constantly improving technology, and improving business levels.
       Naiwei Packaging knows very well that technical engineers must have superb maintenance skills and excellent professional ethics to truly gain the trust of customers. At Neiwei Packaging, "customer satisfaction" has always been the benchmark for measuring the quality of our services. For every machine that is returned for repair, we take care of it and troubleshoot it as if it were our own child. Provide our customers with the best service with the most exquisite technology and the most reasonable price. In the journey of Neiwei's growth, every partner who recognizes Neiwei's technology is a source of motivation for us to move forward. We cherish every customer we cooperate with and hope that our products and services will help and serve our customers.


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